So much has been written already about the devastating blow to Apple's PR machine following the huge nightmare of the iPhone 3G launch. One reader pointed out Seth Godin's great perspective on this and I've had many people contact me... Marketing Apple »
Microsoft Corporation (NASDAQ:MSFT) is planning on launching a new service that will place several customer service representatives in stores like Best Buy and Circuit City. These customer service reps will answer any technical questions about Windows... (posted on 6 Sep 2008 by Pulse 2)

5 Sep 2008

Cycles

Now that I'm 42 years old, I've been around the computer industry long enough to understand that it runs in cycles.  I don't know how long the cycles are going to be, when they are going to reach a peak or a trough, but I do know that things will get... (posted on 5 Sep 2008 by Feld Thoughts)
Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken... (posted on 5 Sep 2008 by The IT Skeptic)
Every now and then you may hear a customer support joke from your friends, most of the jokes are actually real and can be extremely funny to simply outrageous. If you like such jokes, you should definitely check out Not Always Right a place where people... (posted on 5 Sep 2008 by Techie Buzz)
Quintura, the popular tag-based semantic search engine that offers search, analytics, and monetization services for web publishers and other content owners has received additional funding from Mangrove Capital Partners. This funding is part of a bridge... (posted on 5 Sep 2008 by Pulse 2)
After many technology professionals and marketing organizations questioned the first in a series of advertisements involving Bill Gates, Jerry Seinfeld, and Microsoft, an explanation was delivered. Earlier today, Microsoft published a response to several... (posted on 5 Sep 2008 by Jason's ASP.NET Blog)

Computerworld News